As the food chain is a societal imperative and it must be safe in all circumstances, JOSKIN has ensured its service to farmers and contractors amid COVID-19 pandemic
“Minimising risks and ensuring our employees’ protection is our number one priority,” explained Didier Joskin, executive director of JOSKIN. Staff members are teleworking to minimise all contacts, but a permanent presence is ensured on site with shifts. “On the other hand, our sites are closed to any outside person: all our services remain as much as possible operational, but at a distance.”
The company noted, “Troubleshooting in the event of breakage, wear and tear or simple maintenance has always been a priority. This service must be maintained at all costs, even if it has to be adapted: its operators are strictly complying with the imposed rules of social distancing, but the counter is closed, we are now only sending parcels.”
“With our strategic stock, we hope to be able to guarantee the spare parts service throughout the crisis,” continued Didier Joskin, executive director.
JOSKIN set to meet rush orders
To meet the demand for right equipment for the farmers, JOSKIN’s factories are running and subject to adjustments, explained Didier Joskin. “Production lines have been adapted according to social distancing rules and work schedules have been adjusted on a case-by-case basis so that staff can combine, as far as possible, work and family life due to the confinement.”
However, the Group management wants to be transparent. “In this situation of force majeure, delays are unavoidable, both for our brands JOSKIN and Leboulch, as for the products distributed by DistriTECH. The entire production is slowed down due to the work organisation with reduced staff and supply problems. Our own stocks of components overcome a part of the problem, but for some external supplies, delays are arising. Depending on the country, some companies are idling, others had to shut down.”
“Transport conditions are getting more complicated: whether to deliver our machines or supply the factories, our drivers are now facing new constraints that impact on our work organisation,” said Didier Joskin.
A day-to-day assessment
“We will continue to ensure deliveries for as long as possible,” ensured Didier Joskin.
“Regarding the production, we are reassessing the situation on a daily basis to ensure our staff’s maximum protection. In the event of a major change, we will immediately inform our customers," he continues, before concluding: "Whatever happens, we want to reassure our customers that we won't let them down! But above all, in these circumstances, everyone must continue to take care of themselves and their loved ones,” Didier Joskin added.